Archives

Some thoughts on hiring, quality & public service

February 12, 2025

Notes on Modernization and System Change

February 8, 2025

Why would you take a promotion without a raise?

February 5, 2025

Service Design for AI: Why Human Experience (HX) Matters

February 2, 2025

On adapting my coaching philosophy

January 20, 2025

Writing about personal stuff

January 15, 2025

On Goals & Invisible Lines

January 12, 2025

On Secret Hobbies (or About My First Talk of 2025)

January 11, 2025

On Resolutions

January 1, 2025

From Tools to Territory: How Systems Become Infrastructure

December 16, 2024

On Lasting Resilience

December 14, 2024

Scoring Baseball’s Golden At-Bat: Why Finland’s Pesäpallo Already Has a Better Solution

December 10, 2024

Dismantling Things Takes Time

December 1, 2024

What I’ve learned about posting in a post-Twitter world

November 25, 2024

Rushing into the elevator to avoid saying hello

October 12, 2024

Wrote about that one time I was a game designer

October 4, 2024

On AI and Care

July 7, 2024

On House Rules

June 19, 2024

Robbed of thoughts

April 27, 2024

Civil Futures and the speculative present

April 5, 2024

Using a AAAA major league + winter major league to develop fringe prospects

March 11, 2024

Why the pricing out of youth sports so personal

February 15, 2024

8 Arenas of Action Matrix

January 21, 2024

Assessing the worthiness of posting in the AI era

January 15, 2024

On social media platforms & separation of concerns

November 22, 2023

Why we ought to be (civil) cartographers, not “experience” designers

November 3, 2023

Bringing (advanced) stats to junior tennis

November 2, 2023

Measuring the impact of (design) consequences

October 29, 2023

Service design wasn’t designed to serve everybody

October 17, 2023

On Putting Yourself Out There

October 9, 2023

On Rage Tweets, Reddit & the painful silence of a post-twitter world

September 30, 2023

Notes from the age of disengagement

July 31, 2023

Bifurcated modalities

July 30, 2023

The endless cycle of blogging

July 27, 2023

Why I keep coaching

May 19, 2023

A Parliament of Neighbors

May 14, 2023

On art & design

April 23, 2023

motivating-or-setting-realistic-goals-when-your-team-loses-a-lot

January 21, 2023

American History Booklist

November 22, 2022

Back to blogging again?

November 1, 2022

Postcards From Vimpeli

June 20, 2022

On lineups, ladders & high school tennis

December 27, 2021

the-designers-share-of-the-problem

December 21, 2021

The Designer's Share of the Problem

November 24, 2021

The hidden cost of everything

May 15, 2021

The cost of grey spaces

May 15, 2021

The cost of trust

May 15, 2021

Recommendations are poison

May 15, 2021

Policy Harm

May 15, 2021

Liminal UX

May 15, 2021

What is it?

May 15, 2021

Improving Oregon’s broken high school tennis format

May 5, 2021

How does a guy from America start following Finnish baseball?

September 28, 2016

Naming the courts

June 10, 2015