I talked with Marc Fonteijn on The Service Design Show to talk about design, AI, and the work of repair. You can listen to the full episode below.

This was a fun one, and while we recorded it over the summer, I’m glad it’s out now because it’s a good companion to my conversation at IxDA Oslo on Tuesday night and I get a lot more depth here even though these ideas are/were still new at this point, the provoking questions and path we went on allowed me to break into thoughts I had about where designers can show up.

The more we can talk about public mechanics without calling it that, the closer we can get into actually solving the problems.

Thanks to Marc for having me as a guest!