Notes on Modernization and System Change
February 8, 2025
Look, we need to talk about what happens when we let “making things more efficient” become the only way we judge system changes. Because right now,
Why would you take a promotion without a raise?
February 5, 2025
Sometimes fixing what’s broken matters more Public service is a weird gambit. The trade for some is getting stability in exchange for less money
Service Design for AI: Why Human Experience (HX) Matters
February 2, 2025
As AI reshapes how we interact with systems and each other, we need to expand our understanding of what’s at stake. I’ve spent years talking &
On adapting my coaching philosophy
January 20, 2025
Coaching interviews at the high school and small college level, mostly relate to your philosophy. At a certain point, folks want to know what you’ve
Writing about personal stuff
January 15, 2025
Blogging used to be a lot of fun before we let robots data mine everybody & sell it unfettered. As a result, there’s less incentive to get deep
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