The Interface Trap: How Administrative Systems Create Unsolvable Problems
February 28, 2025
Public services are catching a lot of hell right now. This isn’t a new set of gripes about the need for things to work. For some people,
Context-Aware Agents: Designing for Alignment in AX
February 23, 2025
AI agents don’t just execute tasks—they shape decisions, workflows, and institutional evolution. If we design them without considering context,
Some thoughts on hiring, quality & public service
February 12, 2025
What people often misunderstand about hiring in public service is the sheer quality and commitment of those who choose to work in government,
Notes on Modernization and System Change
February 8, 2025
Look, we need to talk about what happens when we let “making things more efficient” become the only way we judge system changes. Because right now,
Why would you take a promotion without a raise?
February 5, 2025
Sometimes fixing what’s broken matters more Public service is a weird gambit. The trade for some is getting stability in exchange for less money
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