| Ron Bronson

Context-Aware Agents: Designing for Alignment in AX 23 February 2025 AI agents don’t just execute tasks—they shape decisions, workflows, and institutional evolution. If we design them without considering context,

Some thoughts on hiring, quality & public service 12 February 2025 What people often misunderstand about hiring in public service is the sheer quality and commitment of those who choose to work in government,

Notes on Modernization and System Change 8 February 2025 Look, we need to talk about what happens when we let “making things more efficient” become the only way we judge system changes. Because right now,

Why would you take a promotion without a raise? 5 February 2025 Sometimes fixing what’s broken matters more Public service is a weird gambit. The trade for some is getting stability in exchange for less money

Service Design for AI: Why Human Experience (HX) Matters 2 February 2025 As AI reshapes how we interact with systems and each other, we need to expand our understanding of what’s at stake. I’ve spent years talking &