The Long Half-Life of Culture
13 September 2025
Notes from Hype Studies Barcelona I ran a workshop on “Hype and its impact on the City,” I ran in at the first-ever Hype Studies Conference we kept
Everything is Comicon now
12 September 2025
We live inside the expo hall. What once was a once-a-year pilgrimage (badges, panels, swag bags) has metastasized into the way every institution
Reflections from The Service Design Show, Episode 236
11 September 2025
I talked with Marc Fonteijn on The Service Design Show to talk about design, AI, and the work of repair. You can listen to the full episode below.
Design as Repair
10 September 2025
Note: These are the prepared remarks I wrote for my talk at IxDA Oslo. In the end, I spoke more extemporaneously, but I thought at least I could
Some Loose Notes On Service Delivery in Government
3 September 2025
Everyone loves to talk about government “modernization.” New offices, new roles, new slogans. But service delivery isn’t magic. It’s not even
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